My order won't go through / order was declinedUpdated 2 days ago
Solution: Use an Alternative Payment Method
If your card keeps getting declined, skip it entirely by checking out with PayPal, Amazon Pay, Apple Pay, or Google Pay instead. You can do this from either page:
- From checkout: On the checkout page at bullymax.com, select PayPal, Amazon Pay, Apple Pay, or Google Pay instead of entering card details.
- From your cart: Go to your cart page and look below your order total — you'll see the same payment options as quick "Buy It Now" buttons. Select one to skip checkout entirely and complete your order.
Either path bypasses the card issue completely, since these payment methods don't use the card details that were getting declined.
Common Reasons for Credit Card Declines:
- Insufficient funds in your account or on your credit card.
- A security hold has been placed on your card (contact your credit card provider to resolve this).
- A mismatch between billing and shipping addresses (ensure they match).
- Incorrect CSV code (the last three digits on the back of your card).
- Incorrectly typed card number.
- The billing address or zip code does not match what is on file for your credit card.
Please contact your credit card provider for the exact cause of the issue, as they do not provide us with the reason for the decline.
Still Need Help?
If you’ve tried everything above and still have issues, please get in touch with the Bully Max Support team. We're here for you 24-7:
- Use the contact form: https://shop.bullymax.com/pages/contact
- Call us: 1-844-285-5987
- Email us: [email protected]
- Use the live chat (link below)
