Track your Bully Max order easily! Shipping within the USA takes 2-5 business days. Learn how to track your order, sign up for SMS alerts, and find out shipping details. Orders ship daily from Pittsburgh, PA, USA.

How long does shipping take?

Learn how to forward your mail after a move. File a change of address with USPS for $1.00 and ensure all mail is sent to your new address. Get steps for forwarding UPS packages too.

<h3 id="isPasted"><strong>How to Forward Your Mail to a New Address</strong></h3><p>If you recently moved, we highly suggest filing a change of address with USPS. This ensures that any mail sent to your previous address will be forwarded to your new address. The process costs $1.00 and takes just a few minutes.</p><h3 id="how-to-get-your-mail-forwarded-to-your-new-address"><strong>How to Get Your Mail Forwarded to Your New Address:</strong></h3><ol><li>Visit <a href="https://moversguide.usps.com/" rel="noreferrer" target="_new">USPS Movers Guide</a> and click the &quot;Get Started&quot; link.</li><li>Follow the six easy steps on the USPS website.</li></ol><p>That&apos;s it! Once you complete these steps, your mail will be forwarded to your new address.</p><p>For more information on mail forwarding, please visit the <a href="https://www.usps.com/manage/forward.htm" rel="noreferrer" target="_new">USPS Mail Forwarding</a> page.</p><p><strong>Want to Forward Your UPS Packages?</strong> Visit the <a href="https://www.ups.com/us/en/services/tracking/mychoice.page" rel="noreferrer" target="_new">UPS My Choice</a> page and click the &quot;Sign Up&quot; link to get started. This service allows you to reroute and reschedule your packages to your new address.</p><h3 id="isPasted"><span style="color: rgb(0, 0, 0);"><strong>Still Need Help?</strong></span></h3><p><span style="color: rgb(0, 0, 0);">Please get in touch with the Bully Max Support team. We&apos;re here for you 24-7:</span><span style="font-size: 16px; color: rgb(0, 0, 0);"><br></span></p><ul><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(0, 0, 0);"><span style="font-family: Arial, Helvetica, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Use the contact form:<a>&#xA0;https://shop.bullymax.com/pages/contact</a></span></li><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(0, 0, 0);">Call us: 1-844-285-5987</li><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(0, 0, 0);">Email us: help@bullymax.com</li><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(0, 0, 0);"><span style="font-family: Arial, Helvetica, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Use the live chat (link below)</span></li></ul>

Did you recently move? Here's how to get your packages forwarded to your new address

Discover practical steps to locate your missing package, from checking tracking info and speaking with neighbors to contacting your post office. Prevent future issues with UPS My Choice.

<h3 id="isPasted"><strong><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Check Your Tracking Information:</span></strong></h3><ul><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Note if a specific location was mentioned. Sometimes, packages may show as &quot;delivered&quot; up to 48 hours before arrival, especially during peak times.</li></ul><h3 id="check-with-neighbors-and-residents"><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);"><strong>Check with Neighbors and Residents:</strong></span></h3><ul><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">The package might have been received by a neighbor or another resident. Please check with others at your address or nearby neighbors.</li></ul><h3 id="check-other-areas-around-your-home"><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);"><strong>Check Other Areas Around Your Home:</strong></span></h3><ul><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Look around your residence, including back porches, bushes, garages, grills, or other places where the package might be hidden for protection from theft or weather.</li></ul><h3 id="check-with-your-local-post-office"><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);"><strong>Check with Your Local Post Office:</strong></span></h3><ul><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Sometimes, packages marked as &quot;delivered&quot; may not arrive until 1-3 days later. Please check with your local post office.</li></ul><h3 id="consider-ups-my-choice"><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);"><strong>Consider UPS My Choice:</strong></span></h3><p><span style="color: rgb(0, 0, 0);">We recommend signing up for <a href="https://www.ups.com/us/en/services/tracking/mychoice.page" rel="noreferrer" target="_new">UPS My Choice</a> to prevent future package issues. Benefits include:</span></p><ul style="font-size: initial; font-family: initial;"><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Reroute or reschedule package deliveries.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Get estimated and confirmed delivery windows.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Track and manage multiple packages at once.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Receive real-time delivery alerts.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Leave driver instructions.</li></ul><h3 id="still-need-help"><span style="color: rgb(0, 0, 0);"><strong>Still Need Help?</strong></span></h3><p><span style="color: rgb(0, 0, 0);">If you&#x2019;ve tried everything and still can&apos;t locate your package, please get in touch with the Bully Max Support team. We&apos;re here for you 24-7:</span><span style="font-size: 16px; color: rgb(0, 0, 0);"><br></span></p><ul><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(0, 0, 0);"><span style="font-family: Arial, Helvetica, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Use the contact form:<a>&#xA0;https://shop.bullymax.com/pages/contact</a></span></li><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(0, 0, 0);">Call us: 1-844-285-5987</li><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(0, 0, 0);">Email us: help@bullymax.com</li><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; color: rgb(0, 0, 0);"><span style="font-family: Arial, Helvetica, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Use the live chat (link below)</span></li></ul>

My tracking number says my package was delivered, but it hasn't arrived

Learn how to resolve issues with damaged items from Bully Max. Contact customer support with photos and details for quick assistance.

<div data-message-author-role="assistant" data-message-id="171519fc-2fc0-427f-a68e-cb3680ef6947" dir="auto"><h4 id="resolving-issues-with-damaged-items"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong>Resolving Issues with Damaged Items</strong></span></h4><p><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">If you&apos;ve received a damaged or broken item, please follow these steps:</span></p><ol><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Take clear photos of the damaged item(s).</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Contact customer support via chat, phone, or email at <a href="mailto:support@bullymax.com">support@bullymax.com</a>.</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Include your order number, photos, and a brief description of the damage in your message.</li></ol><p><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Our team will prioritize your case and work on a resolution, which may include a replacement or refund. We will keep you updated on the progress of your case.</span></p></div>

How to Resolve Issues with Damaged Items from Bully Max

Enjoy free shipping on Bully Max orders over $100. Learn about our shipping policy, eligibility for free shipping, and order processing times. Shop now for high-quality dog food and treats!

<p>At Bully Max, we are committed to providing excellent service and value to our customers. One of the ways we achieve this is by offering <strong>free shipping</strong> on qualifying orders. Here&#x2019;s everything you need to know about our free shipping policy.</p><h4 id="free-shipping-eligibility">Free Shipping Eligibility</h4><p><strong>Free shipping</strong> is available on all orders over $100.00. This offer applies to both one-time purchases and subscription orders, as long as the total cart value exceeds $100.00.</p><p><strong>Note:</strong> If you are on a monthly subscription and your order does not meet the $100.00 minimum to qualify for free shipping, you can easily reach the threshold by adding treats or toppers to your order. Check out our selection here: <a href="https://shop.bullymax.com/collections/dog-treats" rel="noreferrer" target="_new">Bully Max Dog Treats</a>.</p><h4 id="shipping-schedule">Shipping Schedule</h4><p>We ship orders Monday through Friday via UPS and USPS. Please note the following:</p><ul><li><strong>Order Processing:</strong> Orders placed before 2 PM EST are typically processed the same day.</li><li><strong>UPS and USPS Pickup:</strong> Both UPS and USPS pick up packages from our facility Monday through Friday. Orders placed on weekends or holidays will be processed on the next business day.</li></ul><h4 id="additional-information">Additional Information</h4><ul><li><strong>Shipping Time:</strong> Once your order is shipped, you will receive a tracking number via email. Shipping times may vary based on your location and the carrier&apos;s delivery schedule.</li><li><strong>Order Status:</strong> You can check the status of your order at any time by logging into your account on BullyMax.com.</li></ul><p>If you have any questions about our free shipping policy or need assistance with your order, please do not hesitate to contact our customer support team.</p><p>Thank you for choosing Bully Max for your dog&#x2019;s nutritional needs!</p>

How do I get free shipping? | Free Shipping Information for BullyMax.com

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